AQUATICA WATER PUMPS THREE YEAR WARRANTY

This product is manufactured by AQUATICA WATER PUMPS. All warranty communications should be directed to AQUATICA WATER PUMPS customer service on 1300 001 707.

YOU MUST CAREFULLY READ THE INSTRUCTIONS SUPPLIED PRIOR TO USING ANY AQUATICA WATER PUMP PRODUCT.

All product is to be installed and operated in accordance with the instructions provided. This warranty will not apply if it is used in a manner other than in accordance with the instructions.

What is Covered under the Three Year Warranty

AQUATICA water pumps are warranted to be free of material and workmanship defects for the three-year period from the date of purchase. This warranty is specific to this water pump and for the original owner and may not be transferred.

If any services provided by us are defective, we will rectify the defect(s) or provide a refund or credit to you equal to the reasonable cost of rectifying the relevant defect(s). If any product sold by us exhibits a fault in material or manufacture, then we will, subject to the conditions set out below, replace the product or give you a credit towards the purchase of a new product, any such credit being equal to the price paid for the faulty product. Any product so replaced will become our property immediately once it is replaced. Our liability is strictly limited to the cost of repair or replacement in each case, unless the law requires otherwise.

We will not accept any claim under the above paragraph or in pursuance of your statutory rights (“warranty claim”) where the relevant fault or damage has been caused by circumstances occurring after the product has left our premises, including fair wear and tear, further repairs not specifically authorised by us, improper use of a product or any other act or omission affecting your Pump or a product after risk has passed to you under this agreement.

Any Proposed Returns OUTSIDE or OTHER than Genuine Warranty Claims

Most items may be returned in unused condition within 7 days of purchase, subject to the following conditions & requirements
If the product has not been returned within 14 days a 10% restocking fee will be required and all return delivery expense will be paid by the purchaser.

All return Freight is at YOUR COST we will not be liable for your freight or other costs in returning products unless we advise you otherwise in writing or you are entitled to such costs at Law.

ALL Goods MUST be returned in Original Boxes and FIRST GRADE CONDITION with ALL parts and components. A restocking fee of  15% “MAY” be required depending on condition of returned goods. Goods CAN NOT be returned after excessive use during the 7 day period.

Clear validation of reason of proposed return of Goods is also required prior to return.

All goods as dispatched on order MUST COME back – YOU CAN NOT keep components of any sort – Everything invoiced must be sent back in FIRST GRADE CONDITION – or as negotiated with Aquatica Water Pumps ™ Management.   Any product sold to you ” off the shelf ” and returned by you under this clause must be returned in its original condition with all of its original packaging, manuals and documentation.

After this initial 7 Days return Window timeframe, we will only accept products returned under valid Warranty Claims.

Discontinued products, products not in merchantable condition will not be accepted for return except under a warranty claim. We will not consider any claim or return under this clause unless:

a. you can produce a receipt or other documentary evidence ( such as your Invoice as Paid or Copy of ) showing that you have paid for the product/s.

b. all product names and or code identifiers, identification marks and serial numbers incorporated into or onto the products by the manufacturer are still in or on each product that is the subject of the claim.

How to Make a Claim

1. Before submitting a warranty claim, please read the installation guide for your product. Ensure you have followed all instructions and adhered to the installation guide.

2. Please read our Warranty Claim Procedure, so that you are familiar with our Terms and Conditions of making a warranty claim.

3. After completing these steps, you feel you are entitled to make a warranty claim, follow the instructions and fill out our Warranty Claim Form, ( either online, or download a printable version ) or contact us direct on 1300 001 707.

When requesting a warranty service, you must present the proof of purchase documentation, which includes the date of purchase, pictures of your pump, the defective part and where your pump is situated. Full details can be found on our Warranty Claim Form page.

What is Not Covered

This warranty does not cover normal wear and tear or any malfunction, failure, or defect resulting from accident misuse, abuse, neglect, alteration, improper installation or maintenance, modification, repair by another service center, not authorised to repair AQUATICA brand water pumps or failure to operate in accordance with AQUATICA Water Pumps’ written instructions.

AQUATICA WATER PUMPS MAKES NO OTHER EXPRESS WARRANTIES, REPRESENTATIONS, OR PROMISES AS TO THE QUALITY OR PERFORMANCE OF ITS WATER PUMPS OTHER THAN THOSE SPECIFICALLY STATED IN THIS WARRANTY. AQUATICA WATER PUMPS MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING AS NOTED BELOW.

Additional Limitations

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, THAT CANNOT BE DISCLAIMED UNDER STATE LAW ARE LIMITED TO THREE YEARS FROM THE DATE OF PURCHASE. AQUATICA WATER PUMPS is not responsible for direct, indirect, incidental, special or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

Call AQUATICA WATER PUMPS on 1300 001 707

Please have your model and serial number on hand when calling.

AQUATICA WATER PUMPS THREE YEAR WARRANTY

This product is manufactured by AQUATICA WATER PUMPS. All warranty communications should be directed to AQUATICA WATER PUMPS customer service on 1300 001 707.

YOU MUST CAREFULLY READ THE INSTRUCTIONS SUPPLIED PRIOR TO USING ANY AQUATICA WATER PUMP PRODUCT.

All product is to be installed and operated in accordance with the instructions provided. This warranty will not apply if it is used in a manner other than in accordance with the instructions.

What is Covered under the Three Year Warranty

AQUATICA water pumps are warranted to be free of material and workmanship defects for the three-year period from the date of purchase. This warranty is specific to this water pump and for the original owner and may not be transferred.

If any services provided by us are defective, we will rectify the defect(s) or provide a refund or credit to you equal to the reasonable cost of rectifying the relevant defect(s). If any product sold by us exhibits a fault in material or manufacture, then we will, subject to the conditions set out below, replace the product or give you a credit towards the purchase of a new product, any such credit being equal to the price paid for the faulty product. Any product so replaced will become our property immediately once it is replaced. Our liability is strictly limited to the cost of repair or replacement in each case, unless the law requires otherwise.

We will not accept any claim under the above paragraph or in pursuance of your statutory rights (“warranty claim”) where the relevant fault or damage has been caused by circumstances occurring after the product has left our premises, including fair wear and tear, further repairs not specifically authorised by us, improper use of a product or any other act or omission affecting your Pump or a product after risk has passed to you under this agreement.

Any Proposed Returns OUTSIDE or OTHER than Genuine Warranty Claims

Most items may be returned in unused condition within 7 days of purchase, subject to the following conditions & requirements
If the product has not been returned within 14 days a 10% restocking fee will be required and all return delivery expense will be paid by the purchaser.

All return Freight is at YOUR COST we will not be liable for your freight or other costs in returning products unless we advise you otherwise in writing or you are entitled to such costs at Law.

ALL Goods MUST be returned in Original Boxes and FIRST GRADE CONDITION with ALL parts and components. A restocking fee of  15% “MAY” be required depending on condition of returned goods. Goods CAN NOT be returned after excessive use during the 7 day period.

Clear validation of reason of proposed return of Goods is also required prior to return.

All goods as dispatched on order MUST COME back – YOU CAN NOT keep components of any sort – Everything invoiced must be sent back in FIRST GRADE CONDITION – or as negotiated with Aquatica Water Pumps ™ Management.   Any product sold to you ” off the shelf ” and returned by you under this clause must be returned in its original condition with all of its original packaging, manuals and documentation.

After this initial 7 Days return Window timeframe, we will only accept products returned under valid Warranty Claims.

Discontinued products, products not in merchantable condition will not be accepted for return except under a warranty claim. We will not consider any claim or return under this clause unless:

a. you can produce a receipt or other documentary evidence ( such as your Invoice as Paid or Copy of ) showing that you have paid for the product/s.

b. all product names and or code identifiers, identification marks and serial numbers incorporated into or onto the products by the manufacturer are still in or on each product that is the subject of the claim.

How to Make a Claim

1. Before submitting a warranty claim, please read the installation guide for your product. Ensure you have followed all instructions and adhered to the installation guide.

2. Please read our Warranty Claim Procedure, so that you are familiar with our Terms and Conditions of making a warranty claim.

3. After completing these steps, you feel you are entitled to make a warranty claim, follow the instructions and fill out our Warranty Claim Form, ( either online, or download a printable version ) or contact us direct on 1300 001 707.

When requesting a warranty service, you must present the proof of purchase documentation, which includes the date of purchase, pictures of your pump, the defective part and where your pump is situated. Full details can be found on our Warranty Claim Form page.

What is Not Covered

This warranty does not cover normal wear and tear or any malfunction, failure, or defect resulting from accident misuse, abuse, neglect, alteration, improper installation or maintenance, modification, repair by another service center, not authorised to repair AQUATICA brand water pumps or failure to operate in accordance with AQUATICA Water Pumps’ written instructions.

AQUATICA WATER PUMPS MAKES NO OTHER EXPRESS WARRANTIES, REPRESENTATIONS, OR PROMISES AS TO THE QUALITY OR PERFORMANCE OF ITS WATER PUMPS OTHER THAN THOSE SPECIFICALLY STATED IN THIS WARRANTY. AQUATICA WATER PUMPS MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING AS NOTED BELOW.

Additional Limitations

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, THAT CANNOT BE DISCLAIMED UNDER STATE LAW ARE LIMITED TO THREE YEARS FROM THE DATE OF PURCHASE. AQUATICA WATER PUMPS is not responsible for direct, indirect, incidental, special or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

Call AQUATICA WATER PUMPS on 1300 001 707

Please have your model and serial number on hand when calling.