PHONE: 1300 001 707|info@aquaticawaterpumps.com.au
FAQS2018-05-18T11:56:05+10:00

AQUATICA WATER PUMPS FREQUENTLY ASKED QUESTIONS ( FAQ )

What is a Transfer Pump best used for ?2018-03-14T01:38:14+10:00

Honda_Water_Transfer_PumpThe primary function of a transfer pump is to simply yet quickly remove or move liquid from one location and transfer it to another more satisfactory location.

 A Transfer Pump is a pump primarily used where VOLUME is more CRITICAL than say pressure ( such as in Fire Fighting scenarios ) to transfer or siphon any kind of liquid from one place to another, such as from a pipeline to a water tank, emptying a pool or dam, transferring water from a river to a dam, from a dam into a Tank, pumping volumes of water from Flooded Basements and Car Parks out to the stormwater drain, Mobile – Transport Vehicle to a Holding Tank transfer, Transportable Tanks on Agricultural properties to feeder Troughs etc

What other Considerations

If you are in the market for a transfer pump, it is best to determine the type of liquid you will be transferring.

Is it drinking water ?, is it petrol ? is it dirt dam water ? is it an oil ? The thickness of the liquid to be transferred and the volume and speed to move that volume will determine what type of transfer pump you need. In that you can never have “ too Big a Pump “ ready for that critical time we all can see coming ! Thinner liquids such as water can be moved with simpler pumps while thicker liquids such as oils, molasses etc require special pumps.

Warning to folks looking for a specific need.

With ALL due respect and while one transfer pump might look the same as another this is NOT the case they are not. Think of a Car that looks the same outside but its motor maybe smaller and not as powerful or designed with different internals thus power & torque differentiations etc.

Different pumps are constructed differently to do different things. Case in point a Fire Fighting Pump may look an exact copy of a Transfer Pump but they run TOTALLY DIFFERENT pressures and volume. A fire Fighting Pump relies on Pressure and not so much volume of flow- where a Transfer Pump relies on VOLUME and not so much pressure – it’s really that simple.

A Fire Fighting Pump is NOT a Transfer Pump and a Transfer Pump is NOT a Fire Fighting Pump

If you are using your Transfer Pump with the likes of oil, petrol, chemicals etc, it is VERY important to pull down the Pump Housing Body ( NOT the Engine ) if you can or at least flush the Pump with clean water to cleanse your pump and lay-flat hoses after each use.

Harsh chemicals and chemical residue that is not flushed out and are allowed to fester inside your transfer pump will have a real and nasty tendency to corrode various parts of the pump. This corrosion is hidden in many a case ( happening on the inside of the alloy body etc ) and could very well be critical at time of need – so we plead for proper care and maintenance. Lack of preventive maintenance after use with harsh chemicals can cause serious leaks and safety issues, especially if the chemicals you are working with are hazardous.

What is a Trash Pump ?2018-03-14T01:37:51+10:00

Trash Pump

Honda_Water_Trash

Trash pumps are designed to pump dirty flood wastewater that may / do contains hard yet loose and soft solids such as silt, sand, dirt and even sewerage. Trash Pumps are frequently used for below ground or main pipelines where basement bathrooms etc need to discharge & lift the bathroom waste water to a higher sewer line etc.

Trash Pumps are also used for moving huge volumes of really dirty water with mud and silt in suspension during floods etc. Due to the really dirty water nature these Pumps are used for, the design of the PUMP BODY should have Easy Opening Pump Doors for easy and quick access for cleaning of any blockage or stringy material etc.

Suctions Port Sizes and overall Horse Power variants.

Things to look for are connection sizes for hoses and allowing volume differences. Trash Pumps start with a suction port size of  2” / 50 mm connection, but you can also obtain 3” / 75mm and most popular is the 4 “ / 100mm Suction ports.

Further when shopping you might take a look at overall Horse-Power ( HP ) where different models and motors will move radically different volumes of sludge & dirty water. Traditionally these Trash Pumps come in 5.5HP – 8 HP or 11 HP. Most are PETROL Motor driven and some come in Diesel.

It really all comes down to specifics, budgets, task requirements – but one thing for sure when it comes to Trash Pumps CHEAP is NOT GOOD !

Some Pumps come with a 12 Month Warranty ??? Why ? – these are NOT up to standard so the importer doesn’t wish to expose themselves with lengthy liabilities. We say for something of this significant importance – If it ain’t Honda – It makes you wonder !

We only recommend Trash Pumps with 1st Grade QUALITY Japanese HONDA ENGINES that are proven to perform and come with VALID and REAL and WORTHWHILE Warranties.

BUYER BEWARE of imitation rubbish ! – if you are looking for Cheap Rubbish Pumps check out e-Bay, its full on nonsense and we urge you NOT to risk your sanity, property and person – at time of CRITICAL need you will thank us for the respectful, candid yet forceful seen it all – heard it all advise !

What is a Submersible Pumps2018-03-14T01:37:11+10:00

FAQ_Submersible_pumps_banner_Final

There are two main categories of water pumps, Submersible and Surface mounted.

Box_Submersible_auto_pressureSubmersible Pumps are installed under the water or inside the Tank – Reservoir source while surface pumps are mounted out of the water usually on the ground and ground level. Submersibles are usually installed below the water level in a Rainwater Tank, a Well or Bore with larger installations being installed in a lake, dam or river.

Surface pumps are usually mounted above the water level which requires a suction lift and a distance between the water level and the inlet of the pump. If Rainwater storage tank is used the water level could be above the pump creating a positive suction head and self-prime.

What is the Difference between Italian, German or Asian made Pumps ?2018-03-30T06:15:47+10:00

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Rest assured – there is Asian made and Asian Made – allow me with respect to remind you some top shelf automobiles come out of South East Asia – Lexus, Toyota, Nissan, Mercedes Benz – even General Motors have 11 joint Ventures in China & South Korea & BMW has now opened a plant in China – so please don’t fall for someone telling you that an Asian Made Pump is crap- that is NOT the case in most circumstances any more. It’s about components and the quality all for a good and fair price that is the key.

Questions need to be asked:

  • Is it a Stainless Steel Body Is the Drive Shaft Stainless Steel ?
  • Is the Impeller Stainless Steel or a Composite Material ?
  • What Warranty comes with the Pump ?
  • What I.P. rating is the Electrical Motor ?

Please don’t let well-known Brands fool you any longer because you didn’t ask- they won’t tell you if you don’t ask- take your money back Folks and don’t get ripped off in many a case please. You can lean on us and we will tell it as it is, as best we can, with FACT and TRUTH and if we don’t know we will go and get the answer and respond to you always.

Three_Flags

Frankly we are here to keep the bastards Honest !…and be sure you get Quality for a great price where we all win. We obtain your business, you save money and NO compromise has been taken nor have you been treated as a fool when dealing with AQUATICA Water Pumps and our Team.

There are also cheaper ranges of Pumps coming out of China – it all depends on the specification laid down to each manufacturer by Management – The Bianco Pumpz Range, Davey Silver Series, Reefe Pumps, PumpMaster, Universal Pumps, Einhell, Leader, Claytech, Ezi, are all shipped ex Asia for our market.

It’s not unlike there is a range on offer of Good- Better and BEST ! – and that’s OK- but did YOU get the saving or did the Fat Cats in The Boardroom pocket the win ?  Now, in there lays the $64 Million Dollar Question for the unsuspecting- understandably assuming Consumer- well let us help you and be on YOUR Team when it comes to parting with your hard earned cash !

So here at Aquatica Water Pumps we offer you value for money 2nd to NONE !

We offer a vast array of Pumps in both Surface Mount and Submersible format and Mains Water Switching Devices and Pump Sets for Home use, Gardening use, New Home & Whole of House use, Commercial applications, Firefighting, Rainwater Harvesting and Transfer, Sewage, Drainage and if we don’t have it PLEASE give us your specification and performance needs and a little about the application in general and we will get it for you at “ Mates Rates “.

      

What is Surface Mount Pumps?2018-03-14T01:36:38+10:00

FAQ_Surface_Mount_banner_Final

There are two main categories of water pumps, Surface Mounted and Submersible Pumps

Box_surfaceMount

Surface Mount Pumps are usually mounted above the water level which requires a suction lift and a distance between the water level and the inlet of the pump. If Rainwater storage tank is used the water level could be above the pump creating a positive suction head and self-prime.

Submersible Pumps are installed under the water or inside the Tank – Reservoir source while surface pumps are mounted out of the water usually on the ground and ground level. Submersibles are usually installed below the water level in a Rainwater Tank, a Well or Bore with larger installations being installed in a lake, dam or river.

How do Pressure Vessels work in conjunction with your pump ?2018-03-30T06:17:57+10:00

The Pressure Vessels – Booster Sets are made offering special features with several product advantages.  The Tanks are made using an external coat of a two (2) part polyurethane with an epoxy primed paint finish. The Polypropylene internal tank liner prevents the diaphragm from rubbing on the steel walls of the vessel. The diaphragm is made of High Grade Butyl and this material is FDA approved and AS4020 Compliant. The Pressurised air is held between the bag – diaphragm and shell, (air pressure should be /  is generally 3psi below the Pump cut in pressure).

Water is pumped into the diaphragm-bag, the air compresses within the Pressure Vessel allowing the water to be stored under pressure when a sensor of some kind ( normally an Auto Pressure Controller above your Pump ) will turn off the Pump at the required & desired pressure. When a toilet is flushed, a tap is opened to fill the washing machine, take a shower, fill the kettle etc. the stored water under set static pressure will leave the vessel and feed along the plumbing under the set pressure via the tap / opened line.

Box_Pressure_vesselsOnce sufficient draw off of stored  water is expelled along the delivery route the pressure inside the vessel  will obviously fall and the auto pressure control will start the pump to cut in thus filling the pressure vessel once again whilst meeting the systems demand and again storing your harvested rainwater under pressure for the next call for water delivery to required tap/s.

The size of the vessel should be calculated based on the pump size and systems peek demand, bigger is not always better and conversely too small a vessel can be detrimental to the pumps and the vessels life. Regular maintenance is highly recommended, water pressure in the vessel would be determined by the pumps capability and the system requirements, air pressure should be set to 3 PSI below the cut in of the pump.

We stock, offer and distribute a variety of Pressure Tanks, Pressure Gauges, 3 way & 5 Way connectors, Stainless Steel Connector Hoses, Fluid Controls, and Pressure Switches. If the Tank you want is not in stock one is easily sourced ex Brisbane and can be sent straight to your door.

We will also be happy to help size a Pump, pressure vessel or complete booster set for your system.

Should we not have the exact answer – rest assured we will get it for you as a matter of importance and customer service and thank you in advance for your enquiry.

What  is an Ideal and Sustainable Water Supply ?2018-03-14T01:30:47+10:00

Dr Peter Coombes of the University of Newcastle in Australia, heads a research team in the area of rainwater quality. Following over a decade of research into the quality of rainwater collected from roofs, Dr Coombes has identified the potential for rainwater to be utilised far more extensively than many government regulators are recommending. In fact Dr Coombes’ research reinforces the view of many Australians, that rainwater is an ideal supply for our water requirements.

Stan Abbott is the Director of the Roof Water Research Centre and a Senior Lecturer in Microbiology & Communicable Diseases at Massey University in Wellington, New Zealand. Stan’s research highlights the importance of incorporating good design features into rainwater harvesting systems.

DR PETER COOMBES

 Whilst there are large losses of water in water catchment systems such as dams, rainwater tanks harvest water efficiently during droughts and reduce demand on water supply reservoirs. There is more rainfall in urban areas and minimal water is lost from the roof to the tank.

Rainwater tanks complement mains water supply infrastructure. Rainwater tanks are underutilized if water is only used for irrigation. Maximum benefit occurs when rainwater is used for indoor + outdoor uses.

The quality of rainwater is ensured by a natural treatment chain in the tank that reduces the presence of bacterial and metal contaminants. Bacteria, organics and chemicals form flocs that become biofilms on surfaces or settle to the bottom of the tanks to the sludge. The processes of flocculation, settlement and biofilms in tanks act to improve the quality of rainwater. The majority of bacteria in rainwater tanks are harmless and from the environment.

The quality of rainwater is acceptable for hot water, toilet, laundry and outdoor uses. The rainwater treatment chain was confirmed, AND the use of rainwater reduced mains water demand by 54%.

Water quality monitoring has shown effective pasteurization of rainwater in hot water systems. Rainwater used in hot water systems set at >52°C wascompliant with Australia drinking water standards. Hot water systems pasteurize water removing bacteria.

Separation of the first flush of rainwater from the roof and gutters will improve tank water quality.

Rainwater tanks reduced stormwater volumetric discharges by 39%.

Cost of rainwater varied from $0.3 kL to a benefit of $0.39 kL (considerably less than mains water).

Extensive analysis of literature and research revealed that health concerns about rainwater tanks were significantly overstated. You are more likely to contract illness from drinking mains water compared to rainwater.

STAN ABBOTT

The risk of disease arising from roof-collected rainwater consumption can be low, providing that the water is visibly clear, has little taste or smell and, most importantly, the storage and collection of rainwater is via a properly maintained tank and roof catchment system.

Studies have often shown deficiencies in the use of rainwater catchment systems and components cited include: lack of maintenance; inadequate disinfection of the water; poorly designed delivery systems and storage tanks; and, failure to adopt physical measures to safeguard the water against microbiological contamination.

A range of enteric pathogens has been found in roof-collected rainwater including Salmonella, Campylobacter, Giardia and Cryptosporidium. The likely sources of these pathogens were faecal material deposited by birds, frogs, rodents and possums, and dead animals and insects, either in the gutters or in the water tank itself.

Rainwater users can reduce their risks of disease from contaminated rainwater consumption by regular maintenance and using a well-designed system.

 

REGULAR MAINTENANCE SHOULD INCLUDE:
GOOD DESIGN FEATURES SHOULD INCLUDE:
  • Keeping roof catchments clean and clear of moss, lichen,
    debris and leaves;
  • Cutting back trees and branches that overhang roofs;
  • Regular inspections and, if necessary, cleaning of
    gutters;
  • Cleaning gutter and tank inlets and screens every
    3–4 months;
  • Disinfecting the supply, if tank contamination is apparent;
  • Inspecting tanks annually and cleaning them out if
    necessary; and
  • Testing the water periodically.
  • A clean, impervious roof made from non-toxic material;
  • The absence of lead flashings or lead-based paints;
  • A course filter and first flush device to intercept water
    entering tank and gutter guards / screens;
  • Wire mesh (screens) to cover all tank inlets;
  • A covered and light-proof tank;
  • Tank taps or draw-off pipes that are at least 100mm
    above the tank floor (Alternatively, a floating arm
    draw-off valve);
  • A tank floor which slopes towards the sump and washout
    pipe; and
  • A well-covered manhole for easy access and inspection.

OTHER RESEARCH

 Roof-collected rainwater can be made safe and potable so that it complies with strict international drinking water standards (Waller & Inman, 1982; Gould & McPherson, 1987). This is especially true when measures such as tank cleaning and the use of first flush diverters and coarse rainwater filters are undertaken.

In South Australia 42% of residents mostly drink rainwater in preference to their mains water without any apparent effect on the incidence of gastrointestinal illness (Heyworth et al. 1998). To investigate the relationship between tank rainwater consumption and gastroenteritis in South Australia, a prevalence survey of 9,500 four year-old children was undertaken and this was followed up with a longitudinal cohort study of gastroenteritis among 1000 four to six-year-old children, selected on the basis of their tank rainwater consumption (Heyworth, 2001). This study found that in South Australia, children drinking tank rainwater were not at a greater risk of gastroenteritis than children drinking public mains water. In fact, the data suggest that those children drinking treated public mains water were at an increased risk of gastroenteritis.

Storm_PanoramaHow much water do I collect during a Rain Shower and Rain Storm ?

Because of their sheer size, roofs will catch a significant amount of water. The roof catchment area for single storey homes is usually greater than the floor area of the building if there are eaves.

As a guide to collection capacity, consider that each 1mm of rain = 1 Litre (L) of water per square metre (m2) of roof area, then allow a 15% wastage factor.

Another rule of thumb is that the smaller the catchment area the larger the tank because when it rains there is a need to capture as much as possible of the run-off.

When talking Hydraulics what does “Head” mean ?2018-03-28T11:53:43+10:00

We have a wonderful explanation of what “ Head “ means for those working out the performance requirements and offerings from various Pumps on offer – no two Pumps are quite the same in a range – brand to brand YES but not the same in a given brands range – they will “ look the same “  but between models in the range that will move more Litres per Minute and at a Higher Head. 

Head is the one term that most scares people when talking about how pumps work. After all when you talk about pumps you should be talking about pressure, everyone knows what pressure is. You put a pressure gauge on the outlet of a pump and you read the amount of pressure.

You read 60 psi on the gauge of the pump in your house and you know everything is fine, everything should work properly.

Find out about Head and see some illustrations. Don’t get hung-up on that term ever again!

Again for our Pseudo & Frustrated Technically Savvy Hydraulic Engineers we have a wonderful chart outlining Friction Loss for various sizes of PVC Pipe, Poly Pipe and Rubber Hose- it makes for interesting reading if you are that way inclined.

Is a Pump Cover really needed ?2018-03-30T06:26:06+10:00

  

AQUATICA WATER PUMPS believes that all pumps should have a pump cover. The top reasons for purchasing a pump cover for your pump are:

  1. Help reduce any pump noise.
  2. Defeat warranty arguments – always cover your Pump – manufacturers love to argue – we won’t let them !
  3. Extend the life of your pump by keeping it protected from the harsh Aussie elements and up off  the damp or muddy ground with a LARGE Pump Cover with Poly Base. #the-coverup

AQUATICA Water Pump Covers come with Poly Base are 620 mm Long  x  420 mm Wide  x  430 mm High.

Read More about our Pump Covers here.

How is water used in and around my home ?2018-03-30T06:31:59+10:00

AQUATICA Water Pumps has great information on this topic. You can read more about it here.

There are two main ways to find out how much water your family uses:

  1. read your meter
  2. look at your water bill.

By monitoring these things over time, you can track how water wise your family is.

Reading your meter

Every home has a water meter which shows how much water is being used.

You can work out how much water you use in a day by looking at the meter one day and comparing it to the same time the next day. The difference in the meter reading is the amount of water being used in a day. By monitoring the meter when no one is using water, you can also work out if there are any leaks.

Reading your bill

About every three months, your family gets a water bill. This shows exactly how much water was used over the last three months and how much

How much do different appliances use ?

Is it better to hand wash dishes or use the dishwasher?

Which uses more water, a bath or a shower?

Find out how much water you use doing everyday things like showering or washing up.

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All information above is provided as suggestions only. The information has been formulated using a collaboration of tips from various water saving resources. Please check with your local water authority on water restrictions within your areas as this may contradict tips listed above.

How long is the Pump Warranty ?2018-04-07T04:50:30+10:00

AQUATICA water pumps are warranted to be free of material and workmanship defects for a three-year ( 3 Year ) period from the date of purchase. This warranty is specific to this water pump and for the original owner and may not be transferred. To read the full Terms and Conditions of our product Warranty, please click here.

How long will Delivery take ?2018-04-07T04:33:43+10:00

As a general guide, delivery will normally take 2 to 7 working days unless in remote areas.

How will my Order be Delivered ?2018-04-07T04:34:19+10:00

Your order will be delivered by either:

  • TNT FREIGHT, some AUSTRALIA POST – STARTRACK and DIRECT COURIERS Networks in Capital Cities. We may use one or the other, depending on the best service to your exact City, Region and State.
  • Please contact our office for a competitive freight quote on 1300 001 707 or email mail@aquaticapumps.com.au.

Remote and Isolated delivery areas, may be subject to an additional surcharge. You can view our full Shipping and Delivery Information, including the Isolated Postcode List by clicking here.